Customer Care Executive

From 1 to 3 year(s) of experience
₹ 2,00,000 - 3,00,000 P.A.

Job Description

Roles and Responsibilities

  • Responding promptly to customer inquiries & Maintain good customer relationship by Acknowledging and resolving all walk in queries.
  • To present the wide range of products displayed in our company and interact with them.
  • To handle international customers From Video Shopping Features (Facetime, WhatsApp, Skype, Facebook)
  • Engage with customers to educate them on Latest Fashion trends and provide options that suit their requirement most appropriately in order to increase sales leads.
  • Ensure customer satisfaction and provide professional customer support & Demonstrate customer understanding to build trust and identify new relevant clients.
  • Strong Follow-up required on all the assigned cases, Other E-commerce activities & Administrative Task Completion
Other Requirements :

  • Strong & Fluent English communication Skills
  • Vehicle is compulsory because of Early/Late shift timings
  • Employee will get Weekly off between Monday to Friday only (As Saturday & Sunday will remain as working day)

Role:Customer Engagement

Salary: 2,00,000 - 3,00,000 P.A.


Functional AreaSales & Business Development

Role CategorySales Support & Operations

Employment Type:Full Time, Permanent

Key Skills
Skills highlighted with ‘‘ are preferred keyskills


UG:Any Graduate

Company Profile

K S Trading

Our story is not like any other online store, which started their launch and grew bigger and bigger, infact ours is a story from the first brick of trading, retail and then moved on to Online Sale introducing the way you see it now. An offline market of retail experience in the Largest City of Textile in India, Surat-Gujarat with a massive existence of 28+ years now known as G3.

Company Info
View Contact Details+

Recruiter Name:HR

Contact Company:K S Trading